How can I make changes to my order from the online portal?

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If your trip was shortened, cancelled or you need to add days, the best way is to go under Schedule>Hit the Calendar Icon>Make Changes. Changes will be approved shortly with Admin.

My password doesn't work, how do I fix it?

Typically this is because the email is incorrect, and it needs to be the one you signed up with. You can email us at cozycatsanddailydogs@gmail.com. We can fix it for you!

How do I be sure my sitter gets the message that I've changed my order?

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You can contact the office and we can let the sitter know, or feel free to text them directly if needed.

What does a regular cat visit include?

Cat visits entail a half-hour visit, that included feeding, water refreshing and litter care. Plant watering and mail are at no charge. If you have decks of flowers that need maintenance, that requires more time, you will be billed in increments of 1/2 hour.
 

What if I need other services for my home?

Cozy Cats and Daily dogs is happy to provide other services, such as picking up extra litter or food. It's billed in increments at $20 per half hour.